Bala: Providing financial autonomy to Indian women using kitty parties

Second Prize - Stanford Longevity Design Challenge '24

Area

Interaction Design

Game Design

My Role

Researcher, Strategist,

Prototyper, Tester

Duration

November 2023 - April 2024

Industry

Finance

Women Empowerment

Discover the final solution, its scope, the business rollout strategy, and more here

Discover the final solution, its scope, the business rollout strategy, and more here

Discover the final solution, its scope, the business rollout strategy, and more here

The Problem

Indian women face a lack of financial security, which leads to increased vulnerability and dependence, limiting their ability to pursue opportunities and achieve economic independence.

Indian women face a lack of financial security, which leads to increased vulnerability and dependence, limiting their ability to pursue opportunities and achieve economic independence.

Indian women face a lack of financial security, which leads to increased vulnerability and dependence, limiting their ability to pursue opportunities and achieve economic independence.

The Solution

Bala is service that provides financial autonomy to Indian women by reinventing "Kitty Parties" as hubs of financial empowerment using engaging, culturally tailored game kits and Bala's "Kitty Konnect" app.

Bala is service that provides financial autonomy to Indian women by reinventing "Kitty Parties" as hubs of financial empowerment using engaging, culturally tailored game kits and Bala's "Kitty Konnect" app.

Bala is service that provides financial autonomy to Indian women by reinventing "Kitty Parties" as hubs of financial empowerment using engaging, culturally tailored game kits and Bala's "Kitty Konnect" app.

By integrating financial education into the already existing structure of kitty parties, we create an engaging and supportive environment where women learn crucial financial skills while maintaining the social and fun aspects of these gatherings.

The Approach

Literature Review
 Studying existing research, reports, and articles on women's financial status in India.

Literature Review
 Studying existing research, reports, and articles on women's financial status in India.

Literature Review
 Studying existing research, reports, and articles on women's financial status in India.

Data Analysis
Examining data from sources like UN, World Population Prospects, and Our World In Data.

Data Analysis
Examining data from sources like UN, World Population Prospects, and Our World In Data.

Data Analysis
Examining data from sources like UN, World Population Prospects, and Our World In Data.

Expert Consultations
Engaging with economists, sociologists, and gender studies experts to gain a systematic understanding of the issues.

Expert Consultations
Engaging with economists, sociologists, and gender studies experts to gain a systematic understanding of the issues.

Expert Consultations
Engaging with economists, sociologists, and gender studies experts to gain a systematic understanding of the issues.

Field Research
Carrying out interviews, cultural probes and surveys with women across different demographics.

Field Research
Carrying out interviews, cultural probes and surveys with women across different demographics.

Field Research
Carrying out interviews, cultural probes and surveys with women across different demographics.

User Testing
 Conducting intensive user testing and playtested the games with kitty party groups, incorporating their feedback to refine our concepts.

User Testing
 Conducting intensive user testing and playtested the games with kitty party groups, incorporating their feedback to refine our concepts.

User Testing
 Conducting intensive user testing and playtested the games with kitty party groups, incorporating their feedback to refine our concepts.

Read the detailed research process here

Read the detailed research process here

Read the detailed research process here

How did we uncover a breakthrough in women's financial empowerment and education?

An average woman tends to live more than an average man but they often lack the financial resources and knowledge to support themselves in old age.

An average woman tends to live more than an average man but they often lack the financial resources and knowledge to support themselves in old age.

An average woman tends to live more than an average man but they often lack the financial resources and knowledge to support themselves in old age.

A woman's life journey diverges from the conventional male experience, marked by unique challenges at every stage—from education to retirement. Added burdens, such as caregiving and managing menstruation, influenced by prevailing gender roles, often limit women's financial opportunities and resources, contributing to a cycle of financial illiteracy and economic disadvantage.

A woman's life journey is marked by unique challenges at every stage—from education to retirement. They often limit women's financial opportunities and resources, contributing to a cycle of financial illiteracy and economic disadvantage.

The problems only worsen in India

While the world is showing a positive and progressive trend towards the issue of financial autonomy for women, India is still struggling. There exists numerous barriers which abstain women from let alone exercising their financial rights but even having a say in their finances.

Hearing & engaging directly with the source

We conducted interviews & surveys with 55 women (both employed & non-employed) from diverse socio-economic backgrounds, ranging from low-income to upper-middle-class, and ages 22 to 59.

"Before I got married I was like a free bird, honestly, there were no burden or responsibilities of others"

"Before I got married I was like a free bird, honestly, there were no burden or responsibilities of others"

"Before I got married I was like a free bird, honestly, there were no burden or responsibilities of others"

The women we interviewed also included those working in fields like sociology, economy, fin-tech, and gender study.

Click to enable interactive mode

Click to enable interactive mode

Indian women are often confined to household roles, excluded from financial decisions, and left reliant on male relatives. With limited financial education, patriarchal control, and societal pressures, their independence is further restricted. The lack of female role models and supportive networks deepens these challenges.

Traditional gender roles & societal conditioning confine Indian women to household duties, excluding them from financial decisions and reinforcing their dependence on male relatives.

Traditional gender roles & societal conditioning confine Indian women to household duties, excluding them from financial decisions and reinforcing their dependence on male relatives.

Traditional gender roles & societal conditioning confine Indian women to household duties, excluding them from financial decisions and reinforcing their dependence on male relatives.

Diving deeper using cultural probes & more

We conducted three cultural probing activities, designed to gather deeper insights into women's everyday lives, their financial behaviours, and the cultural norms influencing their financial decisions.

Click any option below to expand & read the insights

Click any option below to expand & read the insights

Press any option below to expand & read the insights

Financial Diary

We asked 10 participants to maintain a financial diary over a period of one month. They recorded their daily expenses, sources of income, financial decisions, and any financial challenges they faced.


This activity helped us understand their spending habits, income streams, and financial priorities.

Financial Diary

We asked 10 participants to maintain a financial diary over a period of one month. They recorded their daily expenses, sources of income, financial decisions, and any financial challenges they faced.


This activity helped us understand their spending habits, income streams, and financial priorities.

Financial Diary

We asked 10 participants to maintain a financial diary over a period of one month. They recorded their daily expenses, sources of income, financial decisions, and any financial challenges they faced.


This activity helped us understand their spending habits, income streams, and financial priorities.

Card Sorting

Fifteen participants (7 from upper-middle-class backgrounds and 8 from low socio-economic backgrounds) ranked cards showing women from various socio-economic backgrounds engaged in financial decision making.


They ranked these women from most likely to least likely to make household financial decisions, based on their perceptions.

Card Sorting

Fifteen participants (7 from upper-middle-class backgrounds and 8 from low socio-economic backgrounds) ranked cards showing women from various socio-economic backgrounds engaged in financial decision making.


They ranked these women from most likely to least likely to make household financial decisions, based on their perceptions.

Card Sorting

Fifteen participants (7 from upper-middle-class backgrounds and 8 from low socio-economic backgrounds) ranked cards showing women from various socio-economic backgrounds engaged in financial decision making.


They ranked these women from most likely to least likely to make household financial decisions, based on their perceptions.

Pop Quiz

A pop quiz was given to 30 participants (ages 22-59) to assess their financial knowledge, covering basics like budgeting, savings, investments, and interest rates.


Afterward, participants reviewed their results and reflected on why they felt they lacked control over their finances and scored poorly.

Pop Quiz

A pop quiz was given to 30 participants (ages 22-59) to assess their financial knowledge, covering basics like budgeting, savings, investments, and interest rates.


Afterward, participants reviewed their results and reflected on why they felt they lacked control over their finances and scored poorly.

Pop Quiz

A pop quiz was given to 30 participants (ages 22-59) to assess their financial knowledge, covering basics like budgeting, savings, investments, and interest rates.


Afterward, participants reviewed their results and reflected on why they felt they lacked control over their finances and scored poorly.

Filtering it all down to actionable insights

Our research uncovered key barriers to women’s financial autonomy, revealing the need for generating interest about financial literacy in them.


These actionable insights guided us to make better targeted interventions to help women overcome societal constraints and take control of their financial futures.

Women from educated middle-class and upper-class backgrounds rank below working-class (low socio-economical) women in contributing to familial financial decision-making.

This creates a scenario where they are like birds stuck in a golden cage, unable to utilize the resources they have invested in themselves due to various societal and economic constraints.

Women from educated middle-class and upper-class backgrounds rank below working-class (low socio-economical) women in contributing to familial financial decision-making.

This creates a scenario where they are like birds stuck in a golden cage, unable to utilize the resources they have invested in themselves due to various societal and economic constraints.

Women from educated middle-class and upper-class backgrounds rank below working-class (low socio-economical) women in contributing to familial financial decision-making.

This creates a scenario where they are like birds stuck in a golden cage, unable to utilize the resources they have invested in themselves due to various societal and economic constraints.

"When I asked my husband if I could take a loan for an embroidery machine, his straightaway answer was no. I just left it. I haven’t said anything since. It was seven years ago."

"When I asked my husband if I could take a loan for an embroidery machine, his straightaway answer was no. I just left it. I haven’t said anything since. It was seven years ago."

"When I asked my husband if I could take a loan for an embroidery machine, his straightaway answer was no. I just left it. I haven’t said anything since. It was seven years ago."

Many cited the lack of financial education in schools, intimidating digital tools, and cultural norms discouraging financial dialogue as barriers to financial autonomy.

Many cited the lack of financial education in schools, intimidating digital tools, and cultural norms as barriers to financial autonomy.

Many cited the lack of financial education in schools, intimidating digital tools, and cultural norms as barriers to financial autonomy.

60% of participants had irregular income sources, contributing to financial instability.

60% of participants had irregular income sources, contributing to financial instability.

60% of participants had irregular income sources, contributing to financial instability.

70% of women engaged in informal savings methods such as kitty parties or maintaining fixed deposits (FDs).

70% of women engaged in informal savings methods such as kitty parties or maintaining fixed deposits (FDs).

70% of women engaged in informal savings methods such as kitty parties or maintaining fixed deposits (FDs).

Women primarily spend on household necessities, children’s education, and healthcare, with minimal personal expenses.

Women primarily spend on household necessities, children’s education, and healthcare, with minimal personal expenses.

Women primarily spend on household necessities, children’s education, and healthcare, with minimal personal expenses.

Arriving at the final problem

Addressing this is crucial for fostering financial independence, family well-being, and reducing gender disparities. It ensures long-term security, career opportunities, and a positive impact on psychological well-being, creating a foundation for generational financial literacy.

How can we empower married
women to gain greater autonomy
in making informed financial
decisions independently?

societal level impact

individual level impact

How can we empower married women to gain greater autonomy in making informed financial decisions independently?

The road to finding an apt solution

The state of existing services

Despite the emergence of women-centric banking and collaborations with government and private sectors, the effectiveness of these services often falls short of the intended impact.

Microfinance

Microfinance

Microfinance

Microfinance is a key component of many financial inclusion programs for women in India. Microloans provide women with access to capital, enabling them to start or expand their businesses. However, microfinance has been criticized for its high interest rates and the risk of debt traps.

Microfinance is a key component of many financial inclusion programs for women in India. Microloans provide women with access to capital, enabling them to start or expand their businesses. However, microfinance has been criticized for its high interest rates and the risk of debt traps.

Microfinance is a key component of many financial inclusion programs for women in India. Microloans provide women with access to capital, enabling them to start or expand their businesses. However, microfinance has been criticized for its high interest rates and the risk of debt traps.

Pros

Pros

Pros

  • Provides access to capital for women

  • Empowers women to start or expand their businesses

  • Contributes to poverty reduction

  • Provides access to capital for women

  • Empowers women to start or expand their businesses

  • Contributes to poverty reduction

  • Provides access to capital for women

  • Empowers women to start or expand their businesses

  • Contributes to poverty reduction

Cons

Cons

Cons

  • High interest rates

  • Risk of debt traps

  • Limited business development support

  • Lack of transparency of loan terms.

  • High interest rates

  • Risk of debt traps

  • Limited business development support

  • Lack of transparency of loan terms.

  • High interest rates

  • Risk of debt traps

  • Limited business development support

  • Lack of transparency of loan terms.

"We need more than just accounts; we need services that understand the intricacies of our financial struggles without judgement."

"We need more than just accounts; we need services that understand the intricacies of our financial struggles without judgement."

"We need more than just accounts; we need services that understand the intricacies of our financial struggles without judgement."

Other Policies & Services

Other Policies & Services

Other Policies & Services

Financial inclusion is essential for women's empowerment, enabling them to make informed decisions about their lives and livelihoods. In India, several initiatives, like National Financial Literacy Mission, Pradhan Mantri Jan Dhan Yojana, and Mahila Shakti Kendra, have been undertaken to promote financial inclusion and literacy among women.

Financial inclusion is essential for women's empowerment, enabling them to make informed decisions about their lives and livelihoods. In India, several initiatives, like National Financial Literacy Mission, Pradhan Mantri Jan Dhan Yojana, and Mahila Shakti Kendra, have been undertaken to promote financial inclusion and literacy among women.

Financial inclusion is essential for women's empowerment, enabling them to make informed decisions about their lives and livelihoods. In India, several initiatives, like National Financial Literacy Mission, Pradhan Mantri Jan Dhan Yojana, and Mahila Shakti Kendra, have been undertaken to promote financial inclusion and literacy among women.

These initiatives often lack cultural sensitivity and tailored approaches to women's specific needs & contexts and thus, fail to cater to their diverse financial goals and circumstances. Furthermore, a lack coordination and collaboration among stakeholders, leads to fragmented and even more suboptimal outcomes.

These initiatives often lack cultural sensitivity and tailored approaches to women's specific needs & contexts and thus, fail to cater to their diverse financial goals and circumstances. Furthermore, a lack coordination and collaboration among stakeholders, leads to fragmented and even more suboptimal outcomes.

These initiatives often lack cultural sensitivity and tailored approaches to women's specific needs & contexts and thus, fail to cater to their diverse financial goals and circumstances. Furthermore, a lack coordination and collaboration among stakeholders, leads to fragmented and even more suboptimal outcomes.

Kitty Parties - The unlikely star of our research

Kitty parties, a uniquely Indian tradition, blend socialising with finance. Members contribute to a common fund, or 'kitty,' which rotates among them every month, providing each woman with a lump sum for household expenses, education, or entrepreneurial ventures.

Kitty parties create a comfortable space for informal financial education. Built on trust and familiarity, our solution leverages existing social dynamics to introduce financial topics in a fun and non-intimidating way.

Kitty parties create a comfortable space for informal financial education. Built on trust and familiarity, our solution leverages existing social dynamics to introduce financial topics in a fun and non-intimidating way.

Kitty parties create a comfortable space for informal financial education. Built on trust and familiarity, our solution leverages existing social dynamics to introduce financial topics in a fun and non-intimidating way.

Presenting Bala

Bala is a service combining a physical game toolkit and an app, which together help provide financial literacy to Indian women through kitty parties. The game kit's monthly subscription model is derived from the fact that most kitty parties are a monthly recurring meetings. This helps distribute & break down difficult financial concepts into smaller easy to digest chunks.

Facets of the solution

The game kit is divided into two - an active learning card game called Gharkharch (घरख़र्च ) and a set of passive learning games and tools (including a classic card deck - Fintaash (फ़िन ताश), a tote bag, and a puzzle).

Gharkharch - Active Learning Game

Puzzle - One of the Passive Learning Games

Bala App

The business model - a Three Phase Plan

The business model is structured into three phases: generating interest in finances among women, equipping them with financial literacy, and ultimately empowering them to apply this knowledge practically to achieve financial autonomy.

What's next?

We are currently actively seeking funding to bring this project to its full potential. With additional resources, we aim to expand its impact, refine key features, and explore new opportunities for growth. Our commitment remains strong, and with the right support, we’re confident this project can turn into a real business.

Me and my teammate (Sara) receiving the silver winner position @Stanford University

Me and my teammate (Sara) receiving the silver winner position @Stanford University

I craft impactful interactions and experiences which help shape meaningful behaviours.

or reach out to me via mail:

I craft impactful interactions and experiences which help shape meaningful behaviours.

or reach out to me via mail:

I craft impactful interactions and experiences which help shape meaningful behaviours.

or reach out to me via mail: